Who Should Parents/Students Contact?

This page provides information on who parents should contact for technical problems.

Who should I contact if I'm having problems with:

ActiveParent?

• Each school has a person who manages accounts for ActiveParent.  To create or modify your account, you will need to contact your child's school.
• ActiveParent Guide

Canvas

• Students or parents can access Canvas at mcs.instructure.com. 
• Creating Parent Account and Pairing
• Parent Account and Pair with Additional Children
• Canvas Observer Guide

Internet at Home

• EveryoneON

School and/or district web sites?

• If your web site account is locked or you don't remember your login information, contact Nashandra James at webmanager@madison-schools.com.

The cafeteria payment site?

• Please contact Sharon Thompson in Child Nutrition.  Their phone number is 601.499.0800.
• My School Bucks

For other problems, please contact your child's school.